This section looks at how to involve people to make cities and towns the best they can be.
1. What does "meaningful involvement" mean?
2. Municipal authorities - ideas to consider
3. Citizens - it starts with you
4. Businesses - you play a key role
5. Governments - how do you link in?
The people who manage cities and towns are often short of time. In the midst of everything they have to do, they might think they are investing enough in communication and engagement, following various specified processes.
However, if we ask the people who need to be involved - citizens of all ages, community leaders, businesspeople and others - about whether this is the case, their views may differ.
Our mindset for achieving good urban development should be that the community are the experts in their local areas - which means they need to be involved in urban policy, design and placemaking right from the start, and on a continuous basis.
Whilst people who work for city and municipal authorities are not expected to be experts in communications engagement, they should take advice from people who are, and they must spend enough time involving the people who live and work in the area they oversee in placemaking ideas and reviews.
City and town leaders need to plan and invest in ways to ensure people of all ages and with different interests and priorities are meaningfully involved in providing them with ideas and feedback to improve the places where they live and work. Crucially, this means involving people right from the start, not once plans have already been developed. A wealth of knowledge exists in the community to be listened to, and the Urban 2.0 framework provides some ideas to tap into it.
There are challenges to making this approach work, of course. People are busy with their own lives. How many citizens can realistically be involved in all the aspects of urbanisation that we would like to discuss, and how can we ensure there is good representation? It cannot be about fostering debate with differing opinions where only the negatives are voiced, or no one listens to each other and nothing getting done - it has to be focused on being positive and making things happen, with short term immediate gains linked to long-term change for the better.
In a city of one million people, is involving 5 percent of the population (50,000 people) good enough to represent the whole (of course, we would like as many people involved as possible)? Surveys can be completed by many citizens on a smartphone, but what about higher value discussions? We have to work within budget and resource constraints, and we know that the capacity of people responsible for cities and towns around the world varies (some teams are large, some are very small). Whilst considering all of this, the right amount of focus and action to involve people is an important part of developing good urban places.
Meaningful involvement of everyone - from young children to senior citizens - to support sustainable urban development and placemaking can provide many financial and non-financial benefits, including:
The Urban 2.0 framework provides suggestions for a number of tools, techniques and examples to support meaningful involvement, including:
The Urban 2.0 book describes various aspects of citizen and business meaningful engagement and involvement.
How people are involved in contributing to urban development can be part of an urban diagnostic review to work out where your city or town stands today, and where you want it to be in future.
How are people involved in shaping urban environments? Do you use a "consultation approach" or do you have the resources to take a flexible "people first" approach by going to where people gather and capturing the views of many?
Meaningful involvement requires municipal authorities and state / national / federal government to have a people-first mindset to involve businesses and industry, citizens of all ages and a range of supporting groups. Good governance to oversee this approach is vital, as promoted by SDG 16.
Ask yourself - are you following a genuinely people-first approach to meaningfully involve everyone in your local area in developing policy, plans and actions to work towards an urban Vision?
From Amsterdam to Zanjan, the people who oversee cities and towns are working out how citizens and businesses can help make good sustainable development happen.
Some thoughts and ideas:
Some thoughts and ideas to involve everyone in discussions and decision-making:
Some thoughts and ideas to involve everyone in discussions and decision-making:
Some thoughts and ideas to involve everyone in how to create and maintain healthy and happy urban places:
Some thoughts and ideas to involve everyone in discussions and decision-making:
Some thoughts and ideas to involve everyone in discussions and decision-making:
Some thoughts and ideas to involve everyone in discussions and decision-making:
Some thoughts and ideas to involve everyone in discussions and decision-making:
Some thoughts and ideas to involve everyone in discussions and decision-making:
Some thoughts and ideas to involve everyone in discussions and decision-making:
Some thoughts and ideas to involve everyone in discussions and decision-making:
Many municipal authorities publish information and plans on their websites, to varying degrees. Many municipal authorities also assume that people will think about spending the time to go and find out about them, forgetting that they have busy lives and goals they are striving to achieve.
Some authorities publish strategic plans and encourage feedback through a website, asking people to add comments in ways that are time-consuming and impractical to them.
This is not a people-first approach - and it is something for these authorities to change.
What can we do as citizens - whilst appreciating that people have busy lives?
Does your municipal authority hold town halls? If not, ask them to start holding them.
Ask your municipal authority about setting up Urban Future Centres as well, as drop-in places to discuss the future of the local area.
Everyone uses apps nowadays - yet most of us don't have apps to engage with our local authorities. Why is this?
Ask your local authority when (not if) they will have one or more apps to engage with you properly. If they don't have any plans for apps, ask why. Of course, launching an app service requires a lot of work - introducing new services needs organisational readiness. Apps also require agility to respond to feedback and requests.
Some thoughts and ideas to involve everyone in discussions and decision-making:
There are many examples of how citizens can make a difference. Some are described in an interview with Gil Penalosa. For an example of the power of involving children, look at the JU:MP programme in Bradford (UK).
It's not easy finding solutions that can work for everyone.
Try playing some games such as Can You Fix Smogtown? (made available by Bloomberg), Can you reach net Zero by 2050? and Do you know your food carbon footprint? (which are both made available by The Financial Times)? to experience some of the challenges that exist.
Streets around the world used to be communal areas. Some still are, but many are not.
First, ask yourself a question: Do you really need a private vehicle - meaning a car or a van?
For sure, some of us do. Many forms of work require a car or a van. If you have mobility restrictions, a private vehicle may be vital to how you get about.
However, many people who live in urban environments do not need a car - or not nearly as much as we assume.
Think about the following:
Make the circular economy part of your everyday life - it's easier to do than you may at first think, and it often saves you money.
Making changes to your home will cost you money (and it will depend on whether you own or rent).
When the conditions are right it can save you money in the long run. Are you prepared to make changes that help us all to tackle climate change?
The finance sector has a major role in financing big initiatives to change the global economy and to invest in responsible and green initiatives.
Many examples of positive change are taking place around the world - often involving only small amounts of money. See if any of the examples you see are relevant to where you live. Many of them are citizen-led - we can all make a difference if we try.
The plans and objectives of virtually all businesses in all sectors are impacted by the urban environments that they work in and serve. Understanding your impact on urban environments can help you understand how you can play your part towards urban resilience.
By understanding your impact on urban environments, and how your objectives influence urban resilience, you help your organisation’s resilience and business continuity, and in turn you help the local communities where you operate. This includes how extreme weather events are dealt with by urban areas, transportation challenges, cyber threats, and how public health threats such as a pandemic are responded to.
This includes ensuring that you have a good Business Continuity Plan (BCP) that includes how you can support urban environments where you operate whilst of course focusing on your business continuity and resilience.
Are you part of MCR 2030 and / or the ARISE network, and if so are you sharing your BCP/BCPs? If not, would you consider joining, and doing so?
You might even be able to think about how you can support global frameworks such as the SDGs and the Sendai Framework.
For the urban environments you are associated with, do you know what the people who run and manage them are working on and planning to ensure sustainability and resilience, and can you play a part to achieving their goals whilst working towards your own?
Are you linked into the resilience strategy for the cities / towns / local areas where you have a presence (one or several)? If not, how can you get involved?
Understand sectoral interlinkages. For example, if you work in the finance sector, what impact do your investments have on urban environments? If your organisation is an infrastructure or construction business, are you developing sustainable financing for urban design, or responsible materials use (for example, we must change our approach to concrete) and sustainable asset management?
Work with your teams and eco-system partners to push the envelope for ambitious and achievable sustainability targets, and see which objectives contribute towards good urban resilience. This requires making the time to fully understand the urban areas you serve or operate in.
Work with your teams and eco-system partners to push the envelope for ambitious and achievable sustainability targets, and see which objectives contribute towards good urban resilience. This requires making the time to fully understand the urban areas you serve or operate in.
Can you help to create and maintain a good transport & mobility system in the urban areas where you operate? Reducing vehicle use isn't easy, yet working out business cases for change are vital.
Can you support your employees with active travel such as cycling, and help them to make good use of public transport?
What can you do to change how your energy is sourced? Is there anything that you can specifically do locally, to set up renewable energy sources in line with SDG 7? Could the buildings of your roofs be used for solar panels? Can you fund wind energy projects? Can you contribute towards local energy grid schemes?
Do you have a business Water Management Plan, including strategies to restore natural water points in line with SDG 6? Some businesses are recycling water and saving on water usage - can you do likewise?
How can you work with municipal authorities where you operate to ensure good circular economy practices for all resources are in place?
Are you aiming for zero waste and no landfill by reducing, re-using and recycling?
What is in your Waste Strategy? Are there any opportunities to completely rethink the approach, and to assist city / municipal authorities with their efforts?
Do you have a role to play in helping citizens to reduce waste?
How is value measured? Are you supporting new forms of business accounting which value nature?
What new sources of green finance are you aiming to secure?
For example, should a private housing developer, which sets out to achieve profits through building and selling homes, commit to helping their developments be better connected to new forms of public transport (e.g. supporting regular EV shuttle buses into the urban centre) rather than simply creating roads for car use? If so, how will value be recognised for these efforts?
Can you play a role in helping cities and towns with new forms of digital currencies which allows citizens to be able to use them in beneficial ways?
If you have wellbeing initiatives, are you able to support similar initiatives of cities and towns?
What kind of business continuity planning do you have in place, and do you discuss this with your local business community and the city / municipal authorities?
Do you have a climate adaptation and resilience strategy for your business? If not, should you have one, and how will you engage authorities, citizens and academia about it?
Do you support a change to tax schemes to reduce the reliance on fossil fuels?
Many examples of positive change are taking place around the world - often involving only small amounts of money. See if any of the examples you see are relevant to where you operate. Many of them are business-led - we can all make a difference if we try.
It is important that good governance and oversight by government is in place.
How urban environments are shaped is a joint effort by municipal authorities, the state / national / federal government, the private sector, citizens and supporting groups. Good governance is vital, and is integral to achieving SDG 16.
Does the state / national / federal government providing appropriate autonomy and freedom to municipal authorities for them to manage their budgets, raise taxes and control what gets done, whilst ensuring good oversight and assurance? Today, different levels of autonomy for cities and towns exist around the world.
How can state and national / federal government best help cities and towns to publish and share information and plans about urban improvements?
Can they support the funding and implementation of Urban Future Centres?
Government policy and incentives can certainly help to encourage citizens to act on important matters.
Is there general investment in research and development to support cities and towns?
Perhaps state / national / federal government can help to sponsor work to use and maintain apps for cities and towns.
Government policy can support greenery initiatives and nature-based solutions.
Government regulations can drive the design of buildings using circular economy principles (which are also more resilient to climate change), and to require the construction industry to reduce embodied and operational carbon emissions.
State / national / federal housing policy should link to city and town initiatives.
Can a transport & mobility hierarchy be coordinated at a state / national / federal level?
Reducing car use won't be popular in many places to begin with, and it will have political implications.
Focusing on active and inclusive mobility, with support for better public transport, is key.
Government can support a city / municipal authority energy and water strategy and plan.
It can also ensure appropriate governance of utilities providers (public sector and private sector).
As well as all the action required at a local level for the circular economy, governments can play a valuable role in supporting circular principles.
Can a government be bold enough to change the out-of-date economic measure of GDP?
Can common principles be adopted that change the concept of value?
Can new forms of digital currencies assist cities and towns? Could such currencies be linked to an app, with rewards in this currency being generated for confirmation of positive actions by citizens and businesses which allows them to be able to use these rewards in a beneficial way?
Government strategies and actions for climate and disaster resilience can be coordinated through multilateral agreements, to support cities and towns.
Part of this might include making funds available to local areas to implement schemes that fit their context rather than trying to "manage everything from the centre".
Support for Smart City / Town strategies should be provided, perhaps with a national resource centre.
If you would like to find out more about ideas and suggestions relating to how to ensure meaningful involvement in sustainable urban development, please get in touch.
Please get in touch if you have any questions about Urban 2.0 or if you would like any information.